Month: February, 2011

Get Rid of Annoying “Webpage Content” Prompts at Startup

This happens to some QuickBooks users: When they open the program, they get an Internet Explorer dialog box that opens up in QuickBooks (not in IE) and asks “Do you want to view only the webpage content that was delivered securely?”
You have to say NO several times before QuickBooks will finish loading up. What’s that [...]

Where to Download QuickBooks Products

What if your computer crashes, and you can’t find your QuickBooks install CD to install it on your new computer?
No worries. Just download QuickBooks from Intuit’s site. That page is here. As of today, you can download QuickBooks versions from 2005-2011.
Note: You’ll need to have your original install codes to be able to install QuickBooks [...]

How to Repair QuickBooks Files

So you are getting a fatal error in QuickBooks…

* Error -6000
* QuickBooks reports “Connection to database lost”
* Your file is “not a QuickBooks data file, or is damaged…”
* Customers or vendors are missing or scrambled
* Your file fails one of these: Backup, restore, upgrade, verify, or rebuild
How can you repair these situations?
If you have a [...]

Interview: Joe Williams, Retired QuickBooks Senior Support Rep

Joe Williams, of Piedmont, OK, is one of the biggest voices on the QuickBooks Forums. He just posted his 6,000th answer on the forums, and there is a reason why he knows so much about QuickBooks: He was a veteran QuickBooks support rep for Intuit.
Me: Joe, thanks for talking with us today. You have an [...]

Line Up the Way to Profitability, and Start Walking

I’m an ice fisherman and I’m going to tell you where my secret fishing spot is. Fishermen are not supposed to divulge their secrets, but here goes:
I start at the boat ramp, sight in on the gap between two mountains, and step off 315 paces in that exact direction. That’s a sweet spot, and I [...]

7 Ways to Avoid QuickBooks Downtime

I’ll bet QuickBooks is a mission-critical application for your office. What would happen to your business if QuickBooks went down? Here are 7 ways to avoid that:
1. Maintain your network. Actually, get your IT guy or girl to do it. Nothing can take down QuickBooks like a flaky network.
Keep your server defragged and your whole [...]

When a User Was the Best Troubleshooter of All

We recently analyzed and supercondensed a large Enterprise 11 file for a client. Their problem was unusual – one we hadn’t heard of before. Their data’s TLG file was growing at 1.5GB (yes, gigabytes!) per day. And this wasn’t a high volume operation. The TLG’s stupendous growth was unexplainable.
We did remove some garbage records from [...]

Spammers on the QuickBooks Forums? One Strike, They’re Out

When you’re online, who’s the guy everybody loves to hate? The spammer, of course.
The QuickBooks Forums, the largest independent online community of QuickBooks users and experts, attracts spammers. Why shouldn’t it? Just *maybe* someone will click their link and buy a hot tub online…
So we actively police our forums for spammers, and we enforce [...]