Services supporting QuickBooks Pro and Premier 2008, and Enterprise 8, were discontinued on May 31. It is Intuit’s policy to only support the current and prior two versions of their accounting products, and the end of May has been their cut off point for the last few years.
What is affected?
QuickBooks Payroll Services
For Assisted, Basic, Standard, and Enhanced Payroll, QuickBooks will no longer automatically calculate correct payroll taxes or provide payroll forms. Assisted Payroll will no longer send your payroll data.
Credit Card Processing
Merchant Service customers will no longer be able to process credit card transactions through QuickBooks, or download credit card transactions into QuickBooks if you use a terminal. Automatic credit card service will be discontinued.
You will get an error and not be able to connect to your financial institution to pay bills.
You will get an error when trying to send online payments, download transactions, or conduct online transfers.
You can no longer use the QuickBooks Email service to email sales receipts, purchase orders, etc. directly from QuickBooks. You CAN continue to email documents and reports out of QuickBooks by using Outlook, Outlook Express, or Windows Mail accounts, or by printing to PDF files and attaching those to emails outside of QuickBooks.
It would seem that the general pattern here is that QuickBooks 2008 will no longer be able to interface with much of anything in the outside world (through the internet).
If you are using QuickBooks 2008 with services that are now unavailable, the obvious, fast solution is to get a more current, supported version. Buying it new from Amazon seems to often be less expensive than getting an upgrade. The software is downloadable, so you don’t have to wait for delivery of a CD.
It is usually a painless experience to upgrade your company file from an older version to a newer version. You just open the company under the new version. But if your QuickBooks 2008 file will not verify, it won’t upgrade either, and the file may need to be repaired first, before it can be upgraded.
As far as I know, no company that makes accounting software supports old versions forever. It would be too expensive and would take technical resources away from development teams trying to make the product better for the future.
My company, AccountingUsers, Inc., will still continue to support QuickBooks 2008 and Enterprise 8 as far as troubleshooting data issues goes.
But for keeping Intuit services connected with QuickBooks 2008, the sun has already gone down.
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