My yard was full of robins this morning. A post-Easter bunny rabbit was snuffling around and grazing on new spring growth. The aspen trees are about to display their caterpillar-like blooms. I love all that.

And I love it when QuickBooks seems responsive and energetic when I run a report or pull up a customer’s details. It’s like…springtime in accounting-land!

But what if QuickBooks seems caught in an icy grip? Has QuickBooks ever frozen up on you? It has to me.

There are a number of things that can make QuickBooks freeze.

Complex processes. If QuickBooks is working on something complicated, like rebuilding a file, creating a portable copy, or filtering a big report, it can seem to freeze up. You might see the anxiety-inducing “Not Responding” message at the top of your QuickBooks window.

This is a temporary freeze and nothing to worry about. It’s like a Colorado spring snowstorm. You wait it out; it will be over and gone soon. Go get a cup of coffee, and probably by the time you get back, QuickBooks will have finished its work. Everything will be back to normal.

I wish that the Intuit development team would put up a message in QuickBooks that would say “Processing, please stand by…” to lower the anxiety of bookkeepers staring at that “Not Responding” message…

RELATED: What to Do When QuickBooks Is (Not Responding)?

Big databases. Big files can make QuickBooks seem to freeze even for non-intensive tasks, like saving an invoice.

What is big, you ask? Well, for Pro files, maybe 200MB. For Premier files, perhaps 350MB. For Enterprise files, perhaps 1.5GB. But the proof is in the pudding: your file may be getting on the big side whenever it starts to become sluggish or unstable.

When your database gets large, then some of the processes in QuickBooks have to crank through a lot of information to deliver accounting results on your screen. The bigger the file, the more the information it has to sift through, and the more time it takes. That can make it seem to freeze.

The solution? You can upgrade to Enterprise, if you are using Pro or Premier now. Enterprise is more robust with larger files.

You can also put your QuickBooks files on a SSD drive, which reportedly can speed things up.

Or you can have your existing file supercondensed, which makes it smaller, faster, and more stable. You can try the built-in condense command too, but results vary there, so make sure to try it on a copy of your file first, not your live file.

RELATED: Interview/case study: User with Big, Slow QuickBooks File

Corrupt data. This one sounds scary. Who wants to contemplate the possibility that the lifeblood file of their business might get corrupted?

But QuickBooks files, like any complex file, can get corrupted by a number of things. When that happens, one of the symptoms may be that QuickBooks freezes when you try to do certain things. It may freeze when you try to go into a certain screen, or look at a particular piece of information.

RELATED: What Damages QuickBooks Data Files?

If Quickbooks freezes because of data corruption, the obvious solution is to restore your last good backup. Especially if not much work has been done in the file since that backup was made.

If that is not possible, then data repair services are available, and downtime should be minimal.

RELATED: Can a Corrupted QuickBooks File Be Recovered?

Has QuickBooks ever frozen up for you? How did you thaw it out?

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You bought a new version of QuickBooks, and you’re about to install it on your computer. But you are a little worried about how to transfer your data from the old version to your new version.

No worries. It should be automatic (but see caveats below).

You install and register your new version of QuickBooks. Then you click on Open Existing Company. Navigate to your company file and open it. QuickBooks will see that your company file exists in an earlier version and needs updating.

It will ask you if you’re sure you want to upgrade your file to the new version. The process is irreversible, so QuickBooks gets your confirmation before proceeding.

Once you confirm, QuickBooks will update your company file to your new version. It might take a few minutes if your file is a large one.

That’s it! Your company file has been revised to work with your new version of QuickBooks.

CAVEATS:

  • Make sure that you make a backup of your data before opening it in the new version. Probably the easiest way to do that is to do so in your old version of QuickBooks, before you install the new version. Just to make things perfectly clear, include in the name of your backup file something like Pre-converted
  • If there is some data corruption in your file, it may fail the process of being converted to the new version. Data repair may be needed.
  • If you are making a jump of many versions (e.g. coming from QuickBooks 2006 to QuickBooks 2014), the chances are greater that the file will have trouble converting.
  • For large files, be patient with the process. It might seem as thought QuickBooks is freezing up, but it might be just “thinking about it”.

RELATED: What to Do When QuickBooks Is (Not Responding)

How to Get Ready for a QuickBooks Upgrade

What If My QuickBooks File Won’t Upgrade?

Should I Upgrade to QuickBooks 2014…Now?

Do you have any experience to share about transferring your company data into your new version of QuickBooks?

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