Category: IT

Review: Epson WorkForce 840 All-in-One Printer

I bought this printer about a month ago for home office use, and it works so well I had to write about it. This is the first non-HP printer I’ve had in memory, and I love it.
Like most of the all-in-one genre of printers, this one does these four things:
* print
* copy
* fax
* scan
Here are [...]

I’d be Crazy To Not Have These 3 Things for My Computer

There are some things in life you just don’t want to go without: Seatbelts in a car. A batting helmet when you’re playing baseball. Sunscreen when you’re outside all day (well, at least for a fair-skinned chap like me!)
Same with your business computer. There are just some things you’d better have:
1. Battery backup. This is [...]

Honey, I Formatted the Hard Drive

On purpose!
It was actually my wife’s laptop.
This laptop had been having issues for months. The issue that worried us the most is that it couldn’t install new Windows Service Packs. The computer would install smaller updates, but not SPs. None of the troubleshooting advice we found worked. It would download the SP update, but fail [...]

How to Find Which Version of Windows You Run

Do you know which version of Windows you are running? A lot of non-technical users don’t. But it’s easy to find out.
Click the Start button in your lower-left screen. Then click Run, or All Programs/Accessories/Run.
At the prompt, enter winver and click Enter.

Windows should then pop up a window which shows what version you are running, and [...]

Are Smartphones Indispensable for Small Business?

I love my smartphone because when I’m not behind my desk, I can still do almost everything associated with my job.

Check and reply to business emails quickly
Take business calls, forwarded from my main desk phone number
Manage user accounts and jobs
Admin our QuickBooks user forum
Moderate blog comments, and reply to them
Tweet, reply, retweet, follow — anything [...]

Bear spray, QuickBooks, and your computer

When my family camped in Yellowstone National Park last month, we were camping in bear country.
Unfortunately, there have been some bad bear incidents in Yellowstone this summer.
A friend of mine let me borrow his bear spray for our trip. Bear spray is like personal-defense pepper spray, except it’s grizzly bear strength. I took the spray [...]

Wifi in the wilderness

My family was in Yellowstone National Park last week, and we needed to find a wifi hotspot so that my daughter could log in and add some college classes to her fall class schedule.
We saw this and went to the Visitor Center with our laptop:
Only one problem. That little graphic sign doesn’t mean wifi.
It means [...]

Why you should backup all your license keys and install codes today

“I’m using an old version of QuickBooks, and my hard drive died today. QuickBooks won’t give me the install codes – they say they don’t support my version anymore, and I have to upgrade. But I don’t want to upgrade! I just want to reinstall my old version.”
I have this conversation with users all the [...]

How to Make a Great Password

You’ve been told a LOT of times that the world is a dangerous place, and that you should only use ’strong’ passwords for your accounting software, your email and social accounts, your online financial accounts…really all your accounts and apps that are supposed to be secure.
So you know what you OUGHT to do, but how [...]

Neglecting Your IT Can Cost You

I guest blogged for Smart Business, Stupid Business about a customer that had serious IT instabilities, but refused to address them. We had to repair their data a dozen times, but they never learned.
Read the story here.
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