Have you ever seen a screen like this?

I hope not!

But if you ever do find yourself unable to open your company, or it fails when you try to do certain operations in QuickBooks, there are three possibilities for recovery:

1. Restore your last good backup. Hopefully you have one that is pretty current.

Just make sure that you copy off your bad version of the data before you restore. Sound strange? Once you restore, your backup will overwrite your current data — that’s a permanent thing. So copy your bad version of the QBW file to a different location before restoring, just to keep all your options open.

If option #1 is unavailable or impractical for you…

2.  Upload your damaged file to QuickbooksUsers.com for repair. We have corrected over 10,000 damaged accounting databases since the 1980s, and our success rate with damaged QuickBooks data files is 95%.

If your QBW file is hopelessly corrupted, or is somehow even missing…

3. Upload your last good backup — even if it’s old — and your current TLG file.  The TLG file is your transaction log file and has the same name as your QBW file, but has a TLG extension. We can take your old backup and your current TLG file and bring your old backup up to date.

Most users never encounter this problem. But if you do, at least you have some options.

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