looking towards 2013I’m cautiously optimistic that when Enterprise 13 comes out, it will fix some of the problems that a number of people are finding in Enterprise Series 12. I’ve talked with a number of clients experiencing…

* Problems in inventory: their file will not verify or rebuild
* Problems in sales orders or estimates: they can’t verify the file or make verified backups
* Corruption in the user list: their file fails rebuild
* Failure when they try to condense their file: condense freezes or gives fatal errors

We can repair the vast majority of these files, but it ain’t easy sometimes. Some of these problematic files are 3GB+ or have a kazillion inventory items and/or lots of corrupt assemblies.

Some of the files that clients are sending us to be supercondensed won’t verify and/or rebuild when they are sent in. We have to repair them first to get them healthy enough to work with.

Seems to me that there shouldn’t be this many files with these kinds of problems. We’ve been in the accounting data consulting business for a long time — since the 80s — and have seen and repaired thousands and thousands of sets of damaged accounting data. But it’s been awhile since I’ve seen a version that has clustered so many data integrity issues, many more than we saw under ES 11 or 10. (Actually, old version 6 had a ton of problems too; that was the first version that used the new underlying database system.)

So I’m keeping my fingers crossed for a lucky Enterprise 13, and wishing the best for Intuit’s development and testing teams…

Other consultants and QuickBooks advisors, what do you think? Does ES 12’s stability seem about the same to you as prior versions? Or a bit more problematic?

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One thought on “Problems with Enterprise 12, Looking to 13

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