Did you notice that blog.quickbooksonline.com stayed up even when quickbooksonline.com and quickbooksonline.intuit.com went down?
I’m talking about those few hours on July 14 when many of Intuit’s websites and online servers were unavailable because of a commercial power failure in San Diego.
I tried several Intuit sites and subsites during the episode, and that blog was the only Intuit site I could access. (I didn’t try Intuit’s non-US sites or tax software sites.)
But blog.quickbooksonline.com never went down, and started posting helpful status updates that morning.
How did the blog manage to stay up and running? Because it’s not on Intuit’s servers. The blog’s DNS resolves to wordpress.com — WordPress’ hosted version of their renowned blogging platform.
If the blog had been self-hosted on one of Intuit’s servers, it too would have been unavailable during those hours. It was a good thing that at least part of QuickBooks Online’s web presence was located somewhere else.