People restore QuickBooks backups for several reasons: to get rid of data errors or corruption in their current file, to bring a different computer up to date with the most current version of the data, or to recover from a computer crash.
A common question at restore time is “What should I name the restored file?”
You can restore it to its original name, or to something different.
If you restore to your original name, then if a copy of that file is already resident in your restore location, QuickBooks will ask you if you want to overwrite the existing file. It will make you confirm that decision, because it is an important one.
You see, once you overwrite an existing file with your backup, then the contents of the original file are gone for good. Even data recovery service companies, or so-called file recovery software cannot bring back the original contents once they have been overwritten.
That might sound a little scary, and I have talked to dozens of people over the years who have made a mistake in this process and accidentally overwritten their current data with old data. It’s a tough place to end up.
To avoid that, you can restore your company file and give it a new name. That name might include, for example, today’s date as part of the file name. That way, you are not overwriting what was there before, and it is clear what your restored file is.
But without a standardized name it is possible that you or some other QuickBooks user on your network might get confused later and open a different (and older) version of the company by mistake.
I’ve talked to a lot of people in that situation too; there was more than one copy of their data on their server, and somehow people started opening and using the wrong one and several weeks went by before they realized their mistake. That’s tough too…there’s no straightforward way to merge the two semi-current files together. (You can use third party software to do it, but it costs both time and money.)
You can avoid these potential problems by sticking with one file name and doing a bit of quick work in Windows before you restore your backup.
Your standardized file name can simply be your company name. You’ll always open and work in the file that has that name.
Create a folder under the main folder where you keep your data, and call it Old Copies. Before restoring a backup, make sure that everyone is out of QuickBooks. Then open up My Computer (or your network drive where your QuickBooks data resides) and click and drag your company data file to the Old Copies folder. (Your company data file will have a QBW file extension or file type.)
Then open the Old Copies folder and confirm that the file is there. Then rename your company file to include today’s date (e.g. MyCompany_march_21_2011.QBW)
At that point, your work is unambiguous — you’ve made clear by moving and renaming the file that this file is outdated and not to be used anymore. But it’s still available in case you ever need it.
Then you’re ready to restore. Open QuickBooks and restore your backup. Choose the normal drive and folder where you keep your data. Restore the file to the original, standard file name. It should NOT ask you if you want to overwrite an existing file, because you had already moved the previously used file elsewhere.
If it does prompt you about overwriting, something is wrong — cancel the restore and figure out what is going on before continuing.
With this method, you should be able to avoid potential points of confusion either during the restore process, or afterwards when people are using the file.
Great article, Shannon. Very clear and easy to follow.
One added thought:
I have been using a specific renaming rule for my files. Instead of “MyCompany_march_21_2011.QBW”, I would use “MyCompany_2011_0321.QBW”. That way the list will sort by date (since our months are not alphabetical!)
Laura, thanks for the tip on file sorting — good idea.
Help. How do I restore my quickbooks back 2 weeks where the problems started?
I have un done reconciled transactions and now can’t balance. Wrong starting amount??? Help… The statement I am balancing is 20 pages long so it is better to restore back 2 weeks. Is this possible???
Susan, if you made a backup either through QuickBooks or some other way two weeks ago, you can restore it and go back. You can check for QBB or QBM files on your computer to see what backups are out there.
Hi Shannon,
my computer crashed and I re installing the O/S. I also re-installed the QB. Now i did my restore but there were problems like corrupt file, conversion from previous version failed, file could not be restored and password for verinfo.txt. All my back up were lost but i recovered them using a 3rd party software. All the recovered data are in .qpb extension.
What can i do to restore my QB to the day it crashed?
Hi Vincent, sorry to hear of your troubles. Damaged backups are pretty much impossible to restore if they are corrupted at all, unless you were using a pre-2006 version of QuickBooks. What version of QB was being used?
Now, if you can recover some QBW files, even if there is some corruption in them, they might be repairable. See http://quickbooksusers.com/datarepair.htm
So you might see if you can locate QBW files and go from there.
Thank you for this information. Intuit’s help system in quickbooks assumes you are a master accountant for a fortune 500 company! Which is ironic because it was designed originally by Bob Parsons (Godaddy founder) for the small businesses and small accounting firms.
I have been weary of the “overwrite” many times. I did not know you could rename the file in Windows explorer and not have it mess up the whole thing, this is such a RELIEF!
Again, this is a great blog!
Thanks,
Dwight
Hi Dwight, glad you found this post helpful. Thanks for the note.