I spoke with a number of people last week who were experiencing problems with the condense feature in QuickBooks, particularly in the Enterprise 12 version.
The most disconcerting report I heard was of the condense command significantly changing the balances of accounts. Other reported problems are software crashes — when the condense command cannot complete — and also of not-significant-enough file reduction.
We’ve tested the new condense features in QuickBooks 2012, and have reproduced some of these issues, and other QuickBooks consultants I know have done likewise.
Our supercondense process, which is separate from the condense feature in QuickBooks, is an alternative to the built-in condense (or in older versions, clean up) commands.
How has the condense feature in QuickBooks worked out for you? Let us know in this super-quick survey.