Hopefully this doesn’t happen to you. But it does happen to many: You try to open your QuickBooks file, and it won’t open. It either hangs up, or you get a fatal error.
What then? You generally have two options.
1. Restore your last good backup and rekey some work to get caught up. This is the normal method. You might want to explore an online backup option, if you don’t have confidence in your current backup plan.
2. Get your damaged data repaired. This is not cheap, but it is easy and fast. And at least with our data repair services, the repair is guaranteed successful, or there is no charge.
Here is what a couple of our data repair clients said about their experience:
“I am an IT Director for a large Florida company that has offices throughout the state. We have been a long time QuickBooks user on an enterprise level for as long as I can recall. I experienced nothing but frustration when dealing with Intuit and as an organization we were very close to moving away from QuickBooks totally. We may have outgrown what QuickBooks offers but there is a lot to be said with familiarity, user training and deployment of a new system companywide.
When we encountered numerous issues and problems with our large company file, Shannon provided the fix overnight by repairing errors within our file and markedly improving performance. It is great to have him and his team as a resource and as our go to expert. Don’t waste your time going anywhere else.” — Keith Lucier, Girard Environmental Services, Inc.
“One of my customers had a QB data file that was totally unusable. And they had not been performing their backups like they should. They were in big trouble and were going to have to recreate everything. They did have an old backup from over a year ago. That along with the transaction file allowed AccountingUsers, Inc. to save the day. They restored everything and we were back in business. No re-entry required, at all. THANKS FOR A FANTASTIC JOB!!!” — Dan Gray, DGE Automation, Inc.
As a business person myself, I understand that finding one’s self with a bad data file is no fun. So I hope it doesn’t happen to you. But if it does, we’re here to get your accounting department back to work ASAP.