Tag Archives: community

Spammers on the QuickBooks Forums? One Strike, They’re Out

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When you’re online, who’s the guy everybody loves to hate? The spammer, of course.

The QuickBooks Forums, the largest independent online community of QuickBooks users and experts, attracts spammers. Why shouldn’t it? Just *maybe* someone will click their link and buy a hot tub online…

So we actively police our forums for spammers, and we enforce a “one strike, you’re out” policy. Anyone who spams our forums at all has their posts deleted and their account banned. That means they can’t log in to the forums anymore or post anything else.

We believe that because of the way we have our forum registration process set up, there are no longer any “spambots” registering and flooding the forums with irrelevancies. But real human spammers do show up, as they do in every online community.

We have several moderators who act as constables for the community. Thank you Lisa, Laura, Al, and Patsy! We appreciate the work you do! The QuickBooks Forums also enjoys a virtual ‘neighborhood watch’ of members who report spammers. Thanks to all of you too!

If you see a spammy post, click the red and white triangle icon above and to the right of the post. That’s the way to “Report Post” and notify us that we should look at it and possibly remove it.

Do you have a suggestion of how to control spammers in our forums?

You’re Invited to Join the QuickBooks Forums

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If you like to interact with other QuickBooks users and some experts too, come join the QuickBooks Forums.

It’s the largest, most active independent QuickBooks online community out there, with about 45,000 members. That means more interaction and information for you to draw from.

It’s a great venue to ask questions, get and give advice, find FAQs, and connect with other users and pros. It’s an international community, too, which is fun.

There are some rants and raves, but it’s mostly people interacting together to figure out how to solve problems and make QuickBooks work better in their offices.

I’ve enjoyed making connections there with lots of small business people. Considering that its focus is accounting software, it’s a pretty fun and interesting place because of all the people who get involved and the variety of issues they are dealing with.

Oh, and it’s free too.

Join the conversation today!

Which Online Resources do QuickBooks Users Use?

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We did a survey in our June eNewsletter and asked our subscribers what online resources they used for business info and connections.

The results:

QuickbooksUsers.com Forums – 44%
Intuit Community – 34%
LinkedIn – 19%
Facebook – 15%
Twitter – 7%
None of the above – 36%

I was a little surprised that Twitter was so low. A little dismayed, too — I like Twitter!

Other online resources mentioned several times were Google, the IRS website, state CPA org websites, and the Wall Street Journal.

How to Use Google to Solve QuickBooks Problems

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Want some good DIY problem-solving for QuickBooks? Google’s mission is to organize the world’s information, and with their new interface there are several new ways to slice and dice the web’s information about QuickBooks.

Let’s say you are interested in exploring what options there are for check printing in QuickBooks:

The list on the left shows how you can subdivide your results.

Shopping for QuickBooks or related accessories? Click the Shopping link on the left.

Want some free video training tools? Click on Video and it will pull up YouTube and other content.

Want to know what’s being said real-time about QuickBooks? Search on QuickBooks and then click Updates and you’ll see the Twitter timeline. You don’t have to have a Twitter account to access it.

One not-so-new, but still valuable Google trick for finding DIY QuickBooks support is using the site: prefix in your search. Use site: at the beginning of your search to concentrate your search in an answer-rich environment. Searching within forums.quickbooksusers.com,  support.quickbooks.intuit.com and community.intuit.com works great.

google-for-quickbooks-solutions

Anybody else have a tip for using Google to find what you need for QuickBooks?