QuickBooks and Your Business

an independent blog by quickbooksusers.com

Tag: customer service

Review: The QuickBooks registration process

I’ve read a lot in the last few months about people having difficulties registering their install of QuickBooks. I’ve heard Intuit employees respond that improvements have been made.
So with some degree of optimism, I installed and registered a new license of QB Pro 2010 on a computer running Windows Vista.
Overall, I found that the process [...]

10 Comments by Shannon Tucker on February 18, 2010
filed in quickbooks
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The challenge of getting great QuickBooks support

I just read a great article in Start Up Nation Online. It describes customer service in pretty stark terms: people notice either really good or really bad customer service.
A quick search of  tweets on “QuickBooks” from the last 24 hours shows the following:

installing quickbooks required me to call support to register the product. No web based reg? [...]

No Comments by Shannon Tucker on February 4, 2010
filed in quickbooks
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