We have repaired many sets of damaged QuickBooks accounting data over the years and we are often asked “How did this happen?”
Good question! Here are some of the most common causes of QuickBooks data damage:
- Network glitches. You are using QuickBooks across a network in multiuser mode. One of the workstations loses connection with the server for a moment and then reestablishes connection. During the disconnecting and reconnecting, the data stream gets changed a bit, and the database gets corrupted.
- Performance bottlenecks. If your QuickBooks data file is huge and you have a lot of people in QuickBooks at the same time and your computers are old, QuickBooks is not going to be able to keep up with all the read and write requests to the database. The file will get damaged at some point.
- Power blips. If the power momentarily goes out in your office, it can change data and corrupt the QuickBooks database. Most users have their server protected with battery backups, but many don’t protect their desk computers or network routers with battery backups. Uninterruptable Power Supplies (battery backups) are cheap insurance.
- Disk crashes. Hard drives have moving parts, and like any mechanical device, they will fail at some point. If the only copies of your data are on your hard drive, that’s a recipe for disaster.
- Bad software. Malware, spyware, viruses, worms, trojans…if your computer gets sick, it can affect QuickBooks and other applications you depend on.
- User error. Just kidding! Users can’t really trash or crash their database unless they do something silly like unplugging the power or a network cable while QuickBooks is running. You can’t mess up the database by doing normal processes within QuickBooks itself.
To prevent data corruption in QuickBooks, you basically want to do whatever you can so that QuickBooks can read and write to its database quickly and without any interruptions. You also want to regularly backup your data to a location OFF your hard drive.
If you somehow find yourself with data errors in QuickBooks and no current backup, AccountingUsers Inc. provides fast, guaranteed data repair services.
What did I miss? Any other known causes of QuickBooks data damage you know of?