Intuit has a free, downloadable tool to help diagnose and troubleshoot connectivity and multi-user issues. The QuickBooks Connection Diagnostic Tool can help solve certain 6000 errors and H202 and H505 errors.
Their tool is compatible with QuickBooks 2008, 2009, and 2010 versions (for Enterprise Edition users, versions 8, 9, and 10.) It works under Windows 7, [...]
“I’m using an old version of QuickBooks, and my hard drive died today. QuickBooks won’t give me the install codes – they say they don’t support my version anymore, and I have to upgrade. But I don’t want to upgrade! I just want to reinstall my old version.”
I have this conversation with users all the [...]
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You might qualify to become a QuickbooksUsers.com Referral Partner.
We team up with selected individuals and companies in the U.S. and around the world to offer critical QuickBooks data services to their client bases. It means more billable income for you, and a competitive advantage; extremely [...]
Is your QuickBooks file too big, sluggish, slow? Did it use to be lean and quick but now has a paunch?
As you use QuickBooks over the years, the transactions build up more and more. For transaction-heavy businesses, this results in large data files that take longer and longer to update in real-time across a network. [...]
Did you notice that blog.quickbooksonline.com stayed up even when quickbooksonline.com and quickbooksonline.intuit.com went down?
I’m talking about those few hours on July 14 when many of Intuit’s websites and online servers were unavailable because of a commercial power failure in San Diego.
I tried several Intuit sites and subsites during the episode, and that blog was the only Intuit [...]
Part of your QuickBooks company data is the TLG file. It’s not something you normally are aware of, but in some situations it can be a very important file.
The transaction log file (TLG for short) is maintained automatically by QuickBooks as part of your data. The file resides in the same folder as your main [...]
I had been working with a prospective client on a QuickBooks data project for a few weeks…figuring out the specs, analyzing a preliminary copy of their data, quoting the work, emailing lots of questions and answers back and forth.
And there was a growing feeling that it just wasn’t right.
The prospective client was pleasant enough and [...]
I guest blogged for Smart Business, Stupid Business about a customer that had serious IT instabilities, but refused to address them. We had to repair their data a dozen times, but they never learned.
Read the story here.
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Last Friday, QuickBooks Online was offline for about a half day. There was quite a bit of Twitter traffic about it — people were frustrated who needed to access their books and couldn’t.
That is the downside of cloud computing: When there’s a problem with the cloud, everybody gets rained on. (Sorry, couldn’t resist that one.)
So [...]
I interviewed Allison Semancik, a marketing consultant in Miami, and asked her questions about marketing for service professionals. Her answers are worth a few blog entries. Here’s the first in the series.
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Me: Allison, first of all, how did you get involved in marketing consulting? What about it appeals to you?
Allison: I have been [...]