If you have a gigantic QuickBooks data file, the classic approach is to recreate the file and start over. This approach works, but it takes a lot of effort and it opens the door to lots of data entry or importing mistakes.

One alternative, if your version has the built-in Condense command, is to try that command on a copy of your file and see what happens. Sometimes it works great, and sometimes it doesn’t.

RELATED: These are Large QuickBooks Data Files…and What Users Did

If the built-in condense doesn’t give you satisfactory results, you can have your file supercondensed. Some of our clients describe their supercondense experience:

“We are so pleased with our new Supercondensed QuickBooks file and the quick and professional service you provided. Our file was very large and over 20 years old. We were having many problems with the old file and were told by Quickbooks support to re-create the file and start from scratch. This would have required countless hours and days of downtime for our company. Also, we did not want to lose all of the transaction history and wanted to keep 2 years of history for comparison reports. We were thrilled when we found your service. We sent the file on Friday and the new file was here Monday morning. The instructions to upload the new file were very easy to follow and in no time we were using our new file. We highly recommend your service to other companies looking to condense their QuickBooks file. We plan on using this service every 3-5 years from now on. Thank you so much all your help!!!” — Sue Hamby, Motherlove Herbal Company

“Finished product came back just as advertised. Shannon and QuickbooksUsers.com reduced my file size by 70% and got it done and back to me in less time than expected for a weekday turnaround.  All questions were answered promptly and the process was very professional from start to finish.  Would highly recommend QuickbooksUsers.com and will use them again when my file gets too big again.” — John Clouse, Butler Color Press

“No down time. Massive data file repaired and condensed. We are thrilled that we did not have to start a new company file and were able to keep the data years our CPA recommended. Best customer service ever! Did what Intuit and 4 business days of down time could not achieve. These guys get it done!!” — Ann Mahoney, Bates Air Conditioning & Service Co Inc.

“We went with the weekend supercondense. Shannon explained the process up front and the entire project went exactly as planned – sent the file Friday and it was ready for first thing on Monday. Speed is greatly increased and we would definitely do it again.” — Rob Coleman, RCTENN

“We got our data back much smaller and ready to move to QuickBooks online.  So I was very happy.  Most importantly to me, Shannon was extremely responsive which was key for us.” — Cameron Struthers, Allen Print Ltd.

“100% satisfied. Best investment we made in getting our QB data file under control. We were able to get our supercondense done with no downtime. Very happy we used their service.” — Paul Perry, Precision Services

RELATED: Case Study: User with Big, Slow QuickBooks File

Have you evaluated recreating your company, versus condensing, versus supercondensing? What did you decide?

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I talked with Karter Kenney, of Pioneer Broadband, about the challenges of running a large company data file in QuickBooks. He told me how he dealt with QuickBooks performance problems by having his file supercondensed.

Shannon Tucker: Karter, can you tell me a little about your company, and your role there?

Karter Kenney: Pioneer Broadband is an Internet Service Provider deliver high speed internet via Fiber, DSL, and Fixed Wireless. I am one of the founding members and now am the VP of Finance

Shannon Tucker: What edition of QuickBooks do you use? And what does your office use QuickBooks for?

Karter Kenney: We are using Quickbooks Enterprise. All billing, A/R and A/P.

Shannon Tucker: Were there any particular things that led up to your contacting us about your QuickBooks file? How was QuickBooks working for you before?

Karter Kenney: Before contacting you, our QuickBooks was crashing constantly and very, very slow to do anything.

Shannon Tucker: What did you hope would result from getting your file supercondensed? Did you have any particular expectations?

RELATED: My QuickBooks File Is HUGE? What Can I Do?

Karter Kenney: I was hoping for more stability and faster reaction.

Shannon Tucker: What was the process like…the steps you took to send your file, the scheduling and turnaround, etc.?

Karter Kenney: As easy as it could possibly be. Took mere minutes to create the portable backup on Friday afternoon, and I got an email Sunday night that the work was complete. Restored the file Monday morning.

Shannon Tucker: How did your supercondensed QuickBooks file work for you when you got it back from us?

Karter Kenney: I cannot put into words how much better it works. It exceeded my expectations tenfold. I knew that QuickBooks had slowed down over the years, but forgot just how fast it could be. We have not had QuickBooks crash once since the supercondense. It was worth every penny.

Shannon Tucker: Thank you, Karter.

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