QuickBooks and Your Business

an independent blog by quickbooksusers.com

Tag: support

Why you should backup all your license keys and install codes today

“I’m using an old version of QuickBooks, and my hard drive died today. QuickBooks won’t give me the install codes – they say they don’t support my version anymore, and I have to upgrade. But I don’t want to upgrade! I just want to reinstall my old version.”
I have this conversation with users all the [...]

How to Use Google to Solve QuickBooks Problems

Want some good DIY problem-solving for QuickBooks? Google’s mission is to organize the world’s information, and with their new interface there are several new ways to slice and dice the web’s information about QuickBooks.
Let’s say you are interested in exploring what options there are for check printing in QuickBooks:

The list on the left shows how [...]

QuickBooks Error -6904, 0 Diagnosis and Fix

This error showed up over the weekend. It is associated with an update that came out in AVG’s anti-virus software. This update, 271.1.1/2832 (AVG v9.0.814) falsely detects QuickBooks as being infected with a virus.
The workaround to the problem is to set up an AVG exception so that the QuickBooks folder is not scanned.
Details are on [...]

QuickBooks and Windows – Compatability Chart

Thinking about upgrading either your version of Windows, or your version of QuickBooks? Make sure they are compatible.

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Free QuickBooks support?

What should people expect as far as QuickBooks support goes? Should it be free? What are the limits of free support resources?

5 Ways to Bullet-proof your PC

5 easy and inexpensive ways to bullet-proof your PC.

The challenge of getting great QuickBooks support

I just read a great article in Start Up Nation Online. It describes customer service in pretty stark terms: people notice either really good or really bad customer service.
A quick search of  tweets on “QuickBooks” from the last 24 hours shows the following:

installing quickbooks required me to call support to register the product. No web based reg? [...]