Tag: support

The challenge of getting great QuickBooks support

I just read a great article in Start Up Nation Online. It describes customer service in pretty stark terms: people notice either really good or really bad customer service.
A quick search of tweets on “QuickBooks” from the last 24 hours shows the following:

installing quickbooks required me to call support to register the product. No web based reg? [...]

No Comments by Shannon Tucker on February 4, 2010

filed in quickbooks

tagged customer service, quickbooks, support, tech support

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1. SunburstSftware #QuickBooks Payroll for Work Hours & Drive Time Invoicing Problem goo.gl/fb/K7ULm about 16 hours ago via Google Retweeted by QuickbooksUsers
2. thecommoncents #QuickBooksQuickies: foundation of your QuickBooks file begins with correct setup bit.ly/IoNMaG about 12 hours ago via web Retweeted by QuickbooksUsers
3. 10 Ways You Should Be Using QuickBooks (Fox Small Business): bit.ly/L6YZew about 11 hours ago via web
Follow me @QuickbooksUsers

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The challenge of getting great QuickBooks support

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