SubscribeIntuit has a free, downloadable tool to help diagnose and troubleshoot connectivity and multi-user issues. The QuickBooks Connection Diagnostic Tool can help solve certain 6000 errors and H202 and H505 errors.
Their tool is compatible with QuickBooks 2008, 2009, and 2010 versions (for Enterprise Edition users, versions 8, 9, and 10.) It works under Windows 7, [...]
QuickBooks and Your Business
an independent blog by quickbooksusers.com
Tag: tech support
QuickBooks networking problems? Diagnose with the free tool
How to Use Google to Solve QuickBooks Problems
Want some good DIY problem-solving for QuickBooks? Google’s mission is to organize the world’s information, and with their new interface there are several new ways to slice and dice the web’s information about QuickBooks.
Let’s say you are interested in exploring what options there are for check printing in QuickBooks:
The list on the left shows how [...]
Neglecting Your IT Can Cost You
I guest blogged for Smart Business, Stupid Business about a customer that had serious IT instabilities, but refused to address them. We had to repair their data a dozen times, but they never learned.
Read the story here.
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QuickBooks Data Corruption Recovery Options
Have you ever seen a screen like this?
I hope not!
But if you ever do find yourself unable to open your company, or it fails when you try to do certain operations in QuickBooks, there are three possibilities for recovery:
1. Restore your last good backup. Hopefully you have one that is pretty current.
Just make sure that [...]
QuickBooks Error -6904, 0 Diagnosis and Fix
This error showed up over the weekend. It is associated with an update that came out in AVG’s anti-virus software. This update, 271.1.1/2832 (AVG v9.0.814) falsely detects QuickBooks as being infected with a virus.
The workaround to the problem is to set up an AVG exception so that the QuickBooks folder is not scanned.
Details are on [...]
QuickBooks and Windows – Compatability Chart
Thinking about upgrading either your version of Windows, or your version of QuickBooks? Make sure they are compatible.
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Free QuickBooks support?
What should people expect as far as QuickBooks support goes? Should it be free? What are the limits of free support resources?
The challenge of getting great QuickBooks support
I just read a great article in Start Up Nation Online. It describes customer service in pretty stark terms: people notice either really good or really bad customer service.
A quick search of tweets on “QuickBooks” from the last 24 hours shows the following:
installing quickbooks required me to call support to register the product. No web based reg? [...]