If you run a pretty recent version of QuickBooks, you know about “Live Community” — the connection point between QuickBooks and the Intuit Community. That’s a great support resource.

But it’s not the only resource.

The QuickBooks Forums is the largest independent (non-Intuit) community of QuickBooks users and experts.

There are about 50,000 members, and membership is free. The forum is frequented by QuickBooks experts like retired Intuit senior support rep Joe Williams, as well as several Certified Advanced QuickBooks Pro Advisors, and regular users who have tons of day-to-day experience with QuickBooks.

Check it out! There are subforums for various editions of QuickBooks, and special discussion areas for users in the UK, Australia, and Canada.

The QuickBooks Jobs and the QuickBooks Local Workshops sections help you connect with employment and training opportunities.

See you there!

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Do you want a free, continuing education on QuickBooks? Then read a few of the QuickBooks-oriented blogs out there. Here are some of my favorite writers who blog about QuickBooks:

Charlie Russell (c/o the Sleeter Group)

Charlie is a software developer, but he’s also a great tech writer. Most of his articles dig deep into specific features – or problems – in QuickBooks. He’s my go-to guy for information on problems relating to specific version updates.

Just in the last week or so, he announced that he is moving his blog to Sleeter Group’s blog page, so he will be in there with other writers. I’ll be looking for his contributions.

Scott Gregory

Scott is the owner of Better Bottom Line, and a CPA in Ohio. I met him on Twitter. No, he doesn’t tweet what he is having for lunch. He tweets and blogs about best practices for small businesses using QuickBooks. Scott isn’t afraid to call it the way he sees it, which is good in a blog.

Nancy Smyth

Nancy is the owner of Sunburst Software, a developer of add-on software for contractors using QuickBooks. She also writes a great blog about all kinds of QuickBooks topics — not just contractor issues.

Robert Lockard

Robert is a pro blogger for Fishbowl Inventory, a software company whose product enhances QuickBooks’ inventory power. So of course, Robert writes a lot about inventory issues. But believe it or not, he can make articles about inventory interesting and even funny sometimes. Recommended.

Intuit Small Business Blog

Even though they make QuickBooks, their blog is not really about QuickBooks. It’s about innovation, technology, HR, entrepreneur issues, online marketing, and much more. Really well done.

Kathy Ivens

OK, this isn’t a blog. It’s a monthly eNewsletter with great QuickBooks content. That’s not surprising, since it is written by Kathy Ivens, the author of most of the “Official Guide” books about QuickBooks. Check out the archive issues on her page and subscribe if you like it. Best part? It’s free.

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When you’re online, who’s the guy everybody loves to hate? The spammer, of course.

The QuickBooks Forums, the largest independent online community of QuickBooks users and experts, attracts spammers. Why shouldn’t it? Just *maybe* someone will click their link and buy a hot tub online…

So we actively police our forums for spammers, and we enforce a “one strike, you’re out” policy. Anyone who spams our forums at all has their posts deleted and their account banned. That means they can’t log in to the forums anymore or post anything else.

We believe that because of the way we have our forum registration process set up, there are no longer any “spambots” registering and flooding the forums with irrelevancies. But real human spammers do show up, as they do in every online community.

We have several moderators who act as constables for the community. Thank you Lisa, Laura, Al, and Patsy! We appreciate the work you do! The QuickBooks Forums also enjoys a virtual ‘neighborhood watch’ of members who report spammers. Thanks to all of you too!

If you see a spammy post, click the red and white triangle icon above and to the right of the post. That’s the way to “Report Post” and notify us that we should look at it and possibly remove it.

Do you have a suggestion of how to control spammers in our forums?

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If you like to interact with other QuickBooks users and some experts too, come join the QuickBooks Forums.

It’s the largest, most active independent QuickBooks online community out there, with about 45,000 members. That means more interaction and information for you to draw from.

It’s a great venue to ask questions, get and give advice, find FAQs, and connect with other users and pros. It’s an international community, too, which is fun.

There are some rants and raves, but it’s mostly people interacting together to figure out how to solve problems and make QuickBooks work better in their offices.

I’ve enjoyed making connections there with lots of small business people. Considering that its focus is accounting software, it’s a pretty fun and interesting place because of all the people who get involved and the variety of issues they are dealing with.

Oh, and it’s free too.

Join the conversation today!

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I haven’t had my B2B Twitter account for terribly long, but I’ve had it long enough to know what I like and don’t like about it.


  • Making connections with people in my profession and market.
  • Getting a real-time view of the sentiment and perceived needs of my market
  • Learning about software, leadership, marketing, and technology. And other random stuff too.
  • Finding new business partners, blog partners, customers, friends.
  • Making money. Twitter results in revenue that we otherwise wouldn’t have.
  • Helping people when I can.
  • Following and being followed by people who are interesting, communicative, and who personally engage. My tweeps…I love ’em!
  • Putting a face on my company’s services a bit. When your specialty is QuickBooks data, that could maybe seem a little dry.


  • Anything automated about Twitter follows. I experimented with autofollowing for awhile, but don’t do it anymore. It seemed fake and unable to actually help with any of my social media goals. Automated following and unfollowing leaves me cold.
  • Generic DMs. I respond to a real DM. I ignore automated, generic ones. One step away from spam, in my book.
  • The Twitter fail whale. Don’t understand it. Why wouldn’t a server system upgrade solve this immediately? I saw the fail whale earlier today. Why does Twitter let fail whale mode keep going on and on?

How about you? What do you like and not like about Twitter?

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