I love my smartphone because when I’m not behind my desk, I can still do almost everything associated with my job.

  • Check and reply to business emails quickly
  • Take business calls, forwarded from my main desk phone number
  • Manage user accounts and jobs
  • Admin our QuickBooks user forum
  • Moderate blog comments, and reply to them
  • Tweet, reply, retweet, follow — anything Twitter
  • Follow LinkedIn discussions I’m tracking
  • Gmail chat my family (ok, that’s not a business thing, but is really cool)
  • Listen to Pandora (ditto)

My current phone of choice? Verizon’s Droid Incredible. It has JavaScript and Flash support; there’s really no website I’ve browsed yet that hasn’t worked.

So if I’m on the road or even just checking email in a restaurant parking lot after lunch, I’m just as connected as I would be at my desk. That makes for better business communication, faster responses, and quicker customer service. Rocks.

I think the biggest competitive advantage small businesses can have is faster and more personal responses to opportunities and customers. And that’s a door that smartphones can open.¬†Smartphones make it *much* easier to stay connected to your online network.

How about you? Is a smartphone an important part of your business life?

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