People often run into difficulties when they need to reinstall their QuickBooks software. Here are some of the most common scenarios:
You can’t find your installation CD. This is actually about the easiest problem to solve. Even if you can’t find your install CD, you can still download the software. As of today, you can download versions as far back as the 2011 version. Downloads are available for US, Canadian, and UK editions. Click here for the download page.
You can’t find your installation codes. This is a tougher one. If you are trying to reinstall a currently supported version, you can check with Intuit support and see if they will help you. Otherwise, you’re probably out of luck.
You don’t remember your previous registration details. After you install QuickBooks, you have to register it for it to stay activated. Your install codes are associated with your registration details, and they have to match. The registration process has changed some over the years, but you might be required to know your Intuit account number, the originally registered phone number, email, or zip code that was used when you first registered QuickBooks. If you don’t know these things, you’ll have to check with Intuit support.
You want to reinstall your old version of QuickBooks on a new computer that is not compatible. Let’s get specific: If you are trying to install QuickBooks on a Windows 10 computer, you’ll need QuickBooks 2015 or later for it to work right.
RELATED: Windows 10 + Older QuickBooks = Fail
There are workarounds for running older versions of QuickBooks under Windows 10 — see the comments section in the blog link above.
Have you run into other problems with reinstalling QuickBooks? Tell us your story.