Most users of QuickBooks Enterprise have heard about the changes in Intuit’s licensing model. As of October 6, 2014, new users of Enterprise are required to pay an annual subscription fee to use the software. Depending on the number of licenses you have, and which level of support you want, the cost is in the thousands of dollars every year.
So what are the options for users? A lot of it depends on whether you bought Enterprise before or after October 6.
If you bought Enterprise before October 6, 2014: Keep doing what you’re doing, for as long as you can. Intuit is not forcing pre-October 6 users to use the new pricing model. In fact, the new pricing model is not available to pre-October 6 users at this time.
If you have a support plan with your existing version, you can choose to renew that or not when it comes due. If you don’t have a support plan with your existing version, you can continue that way too.
Prediction: Within three years, all pre-October 6 Enterprise users will have to sign up for the new licensing model in order to get any support at all for their product. Why? Because that would be in line with Intuit’s trend towards prioritizing subscription based revenue streams, as opposed to standalone desktop software sales. And after three years, all existing users of current versions will have to upgrade to a newer, post-October 6 2014 version anyway to get support, as the older versions will have been sunsetted.
If you bought Enterprise on or after October 6, 2014: You’re in the new system, and you can’t choose the old system. What you can choose is the annual subscription level you want. There are three subscription levels to pick from, depending on whether you need payroll (Gold) or payroll plus advanced inventory/pricing capabilities (Platinum), or just a core subscription (Silver).
You cannot opt out of this subscription system. In particular, if you don’t stay current with your annual subscription, your software won’t work anymore. This will not be popular with budget-minded users who like to use their software with minimal or no support for three years, then upgrade to the current version. Under the new protocol, you have to pay every year.
The only other option for companies with 5 or fewer users is to downgrade from Enterprise to Premier or Pro. This is a good option for users for whom Enterprise is overkill anyway. It is not a good option in larger-volume situations.
How do you see it? What are you going to do?