Last month we took a survey of what people liked most and least about QuickBooks. If you took the survey, thanks!

It is easy to summarize what people liked the most: More than half of the respondents said that they liked how easy QuickBooks is to use. Easy.

It’s a little harder to summarize what people didn’t like, so I’ll just list some categories of gripes:

  • Password requirements. Several people complained about being forced to use passwords. Kinda like seatbelts, I guess
  • Specific reporting limitations (e.g. Can’t print 1099-INT, G/L by class, no report totals)
  • Limitations on doing one thing in QuickBooks when someone else is doing another thing
  • Problems with crashes, freezes
  • Limitations on inter-company data transfers (can’t automatically split a trans across companies)
  • Limitations in functionality in QuickBooks Online compared to Desktop (e.g. backups, groups)

I can’t imagine anything relating to passwords ever reversing course and becoming more lenient until a new kind of security tech is distributed that makes the whole idea of passwords obsolete anyway.

A lot of those other things people complain about should improve over time.

Until then…ain’t QuickBooks easy?

Oh, one other thing. Almost no one complained about the price of the software itself. Nor did anyone commend the price of the software. Pricing perfection.

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Ever had data corruption in QuickBooks? What did you do?

Since 2001, many QuickBooks users have entrusted their data corruption situations to us and have spoken up about their experience:

“Contacted them on a Saturday, paid for expedited service and had fixed data on Monday AM. Well worth it. Could not have been happier with service.” – M. Broussard, LeaseAll RentAll Inc.

“Shannon was unbelievably quick and very informative, totally responsive to all questions I had regarding our company Balance Sheet not balancing, (Assets not equal to Liab + OE), and were able to repair our QB file database for corrupt historical inventory items and corrupt bills and received file back at 5AM following morning (sent to them at 5.30pm central time prior night) so we didn’t have to re-key any data. It was much cheaper than all the labor to re-enter 2 days, which we would have had to do had we used the repaired file from the manufacturer (2-3 day minimum turnaround on repair file). The manufacturer’s support group did fix our file as part of our service plan but your overnight fix outside of operational time was invaluable to keeping all our transactional data accurate in company file.” – Dave Bryan, SVSi

“Your service was an amazing answer to our QB nightmare of corrupt data. Without any downtime for our business you were able to clean our files and get us back on track!” – Nydia Flores, Tri-Starco, Inc.

“Shannon and the entire team were so helpful! The service was extremely fast and helped to relieve a lot of anxiety about our corrupted file! Thank you so much. Everything is running great.” – Kate Gillespie, The Green Sheet, Inc.

“We had multiple complex problems with our file, but you were able to get it fixed, and now QuickBooks runs better than ever. Thanks.” – James Couperthwaite, Ecol Services Group

“You guys did an incredible job getting our data back up and running in a timely fashion. Thanks for the great work.” – Blake Richardson, Glasshouse

“Services were delivered exactly as advertised. Extremely quick turnaround and above average customer service left us with nothing but positive feedback. Hopefully we never have an issue with our Quickbooks data again, but if we do, QuickbooksUsers.com will be the first call we make.” – Chris Foreacre, Keystone Displays

“You did exactly what you said you would, exactly when you said you would do it. And you went out of your way to explain things easily to a non-techie. I couldn’t ask for more!” – Kerry McCoy, HRxpress

The best thing to do in a data corruption crisis is to restore an uncorrupted current backup. Sometimes, though, that doesn’t work out. At those times, we’re there for you.

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Here are some of the better reviews of the recently released QuickBooks 2014.

QuickBooks 2014 Has Arrived! Here is What to Expect – The Sleeter Group

Email Improvements – This has been an area where I’ve felt that Intuit hasn’t kept up with the times. Support and integration with email is just not very good. This year there are a number of changes in this area. Is it enough?

The Customer Center now has a tab for Sent Email, where you can see a history (of sorts) of the emails that you have sent to a client from within QuickBooks. You now have the ability to send a customer payment receipt via email.

(Note: Charlie Russell has posted a number of detailed blog entries at the Sleeter website above that analyze various aspects of QuickBooks 2014)

RELATED: QuickBooks 2014 Screenshots

QuickBooks 2014 Client Collaborator – Intuitive Accountant

Users of the the Accountant versions of QuickBooks 2014 can initiate what might seem like an ‘instant message’ to their client directly from inside QuickBooks.  While using a copy of your client’s data (either an Accountant’s Copy or a Back-up), should you have a question concerning a transaction, you can open the Collaborator and simply ask a question about the transaction.  

(Note: William Murphy has posted a number of detailed blog entries at the site above that analyze various aspects of QuickBooks 2014)

QuickBooks 2014 – Payroll Center Enhancements – Sunburst Software Solutions

In QuickBooks 2014 the Payroll Center underwent a complete overhaul – which was badly needed in my opinion – and the outcome is both well-designed and useful, at least in my opinion.

For years, we’ve lived with a cramped Payroll Center, that was so full of “stuff” that it was often difficult for users to figure out what the heck they were supposed to do in it or how in the heck they were supposed to even use it.

 Bank Feeds in QuickBooks 2014 – Presti & Naegele

Bank Feeds is the new Online Banking feature in QuickBooks 2014. Compared to the 2013, the visual aspects of the online banking feature has been changed significantly, providing more room to work in and using color to highlight different transactions and features.

What’s New in QuickBooks Enterprise 2014? – Scott Gregory

Remember these key points as you consider an upgrade to QuickBooks Enterprise 2014/14.0

Currently on an active Full Service and Support Plan with Intuit? You will automatically receive a copy of QuickBooks Enterprise 2014 at no additional cost.Watch your e-mail – Intuit will be sending you notices about the upgrade.

The data in your current QuickBooks file will upgrade to QuickBooks 2014 seamlessly. You should not have any worries about that as you evaluate the purchase of QuickBooks 2014.

RELATED: How QuickBooks 2014 Installs and Registers

 Are you going to be getting QuickBooks 2014? What is driving your decision?

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